Excellence in Store Operations is a seminar/workshop that focuses on the means of achieving a great retail performance by virtue of enhancing your store productivity and profitability. ESOps is a learning platform for retailing organizations to manage the large and wide operations. A careful assessment of the requirements of the interventions of such relevant skills were done and topics were planned consequently to add a great deal of value to participants. Participants will be benefited with
An opportunity to demonstrate commitment to professional growth

Demonstrate candidate’s commitment to understanding retail client’s needs

Better serve candidate’s clients with increased knowledge of the industry

To show document achievement and build workplace value

For candidate to enter the global workforce with increased knowledge, skills and productivity

Customize Your Training

Sales and Marketing Training

  • Selling Techniques
  • Customer Service/ Service Excellence
  • Commercial Awareness
  • Communication Skills and Team Work
  • Target Setting and Achievement
  • Time Management
  • Effective Sales Presentation
  • Handling Customer Concerns

  • Customer Service Training

  • Customer Relationship
  • Customer Service/ Service Excellence
  • Telephone Etiquette
  • Communication Skills and Team Work
  • Knowing Your Customer
  • Rapport Building
  • Neuro Linguistic Programming

  • ISO Standards and 5S Training

  • Quality Management
  • Production Planning and Materials Management
  • Integration of ISO 9000 and ISO 14000 Systems
  • 5S Programmes
  • Productivity Development
  • Continuous Professional Development
  • Project Management

  • Leadership and Teamwork Training

  • Motivation
  • Leadership Vs Management
  • Team Building
  • Decision Making
  • Problem Solving
  • Analytical Skills

  • Interpersonal Business Skills

  • Conflict Management
  • Stress Management
  • Negotiation Skills
  • Emotional Intelligence
  • Training Your Mind
  • Business Networking Skills

  • Motivation and Personality Development

  • Goal Setting
  • Values and Ethics
  • Presenting Your Self
  • Positive Thinking
  • Be Right Here and Now
  • Increasing Performance

  • We can deliver you an extensive and customized training programme inseminated by expertise knowledge of our visiting training panel as per your requirement. Customization will fund you to complement the training programme with the organizational culture to acquire the competitive advantage.

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